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Old 06-12-2009, 09:36 AM
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ivan1.ruiz
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Re: Anyone order a phone from retention or telesales?

well I tried getting the pre and they promised it would be delivered.. i called again and no order had been made. I spoke to so many people that im fed up and now im asking to cancel my service but they want to charge me a cancellation fee. One agent placed on the notes that they would give me a palm pre and now they say "well we cannot fulfill any promises made by ANYONE else even though is notated on the account"

so BBB here I go maybe they can help me here.
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