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Old 06-08-2009, 11:58 PM
harrybozack's Avatar
Location: New Jersey
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Re: Anyone order a phone from retention or telesales?

As far as I know, you can't upgrade to SERO in its current form. You have to go for something that sounds like "Employee Anytime" or something like that. It costs more but it's still a good deal. Apparently even employees cannot get a Pre yet either. So I called up Sprint (from outside the store) and the woman from plan changes told me pretty much the same thing. I insisted I was willing to pay full retail for the phone and sign up for another 2 year contract but said I couldn't get my sweet plan. I was/am pretty mad.