Quote:
Originally Posted by p-slim
I worked at sprint up until 2 months ago as a technician. There is no way to flag a phone so that it can't be replaced. the only flagging that goes on a phone is if it is lost or stolen. if you were able to flash back to your stock rom and went back, they would've had no choice but to fix the problem. by you having that rom that was a good way for them to not replace it, then they scared you into not going back.
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The way I found out my phone had been flagged by the technician was when the customer/tech rep on the phone said she couldn't order a replacement because of a flag that the phone was 'beyond repair' lol .. I should have gone back to the store with the stock rom to see the face on the tech's face because that was the excuse he gave me, since he had seen the custom rom I figured the flag was placed because it voided the warranty...
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I rather not give them the option to use my custom rom as an excuse but definitely good to know some insider info.