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Old 05-26-2009, 10:21 AM
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Re: Sprint wants $120 to replace my defective Touch Pro (D-Pad Broken)

Originally Posted by z06vette View Post
The USB connection on my TP is broken. Sprint store looked at it and said I need to deal with Asurion or pay them $120. Did not even check my account to see if I have insurance. I do have TEP and phone is in great shape. Any recomendations on what I should do. phone syncs and charges but for how long.
Unfortunately, if there is any issue of physical damage (ie: the port being loose, cracked, or missing), then you do have to either go through insurance or pay the $120. If it is just that the port doesn't connect, then there should be no charge. If I have helped please click on thanks.
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