Thread: Returning a damaged phone -- how to ensure it's completely clear of personal info?
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Old 05-16-2009, 08:09 PM
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eenieMINI
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Re: Returning a damaged phone -- how to ensure it's completely clear of personal info
hard reset on diamond:

Take out battery, replace battery (phone off)
Hold volume down, center button then power (all 3 at once will put you in a screen to ask if you want...
1. press volup to restore manufacture default
2. press voldown to restore manufacture default and format moviNAND
3. press any other key to cancel.

Took about 3 seconds of holding all three keys for this screen to come up.. so count to 4 let go of buttons then make your choice...
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