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Old 05-16-2009, 03:07 PM
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Returning a damaged phone -- how to ensure it's completely clear of personal info?

I have deleted files from the internal storage, reflashed, and relocked a Diamond which was water damaged.

The touchscreen does not work, and I cannot get it to align correctly by trying to guesstimate the crosshair position and using a screen visualization program like My Mobiler.

My concern is that profile information is still on this phone, as I didn't have a chance to reset it to stock values by using ##786#. How can I make sure it's completely and entirely wiped?
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