[pastafarian]

I hope they do the right thing and send you a new in the box unit. If it's another refurb, go over it with a fine tooth comb! I have had several refurbished devices in my day and never had a bad experience. That was untill my last Mogul replacement. It was a worn out piece of junk that should never have been given to a customer. Your TP and my Mogul may have been flukes, or Sprint/HTC has significantly lowered the bar for what they consider acceptible. Sort of the Game Stop method of refurbishment. Customer trades in unit, if it powers on it's considered refurbished and is sold to the next customer @ $$$, if it fails to power on or falls apart it's considered "good condition" and sold @ $$. FWIW, my complaints about that crappy Mogul got me a new in the box TP. Good luck!