I doubt this is the problem, but have you tried to update your phone to the latest ROM? There's a sticky at the top of this forum regarding the new ROM version. I highly doubt it's an issue with the older ROM because the new one only fixes the Sprint Music Store but I was thinking that reloading/updating the ROM in your phone may help. It's worth a try. Download the ROM and reload it into your phone and then do a hard reset after the ROM updates. Then, on the first boot, soft reset the phone before the customizations run so it doesn't load any of the Sprint Junk. If the phone still does this, you may have to exchange it for a new one or have it repaired.
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