[stillryan]

I see this every now and then when customers bring in thier phones. It's a problem with Seven's system. It will sometimes get confused and keep sending alerts to your number even if you have deleted the app or have changed phones. Whats weird is it seems to be random when it hits and will sometimes skip 1 or more replacements before the issue pops up.

Like a recent customer that went from a Treo 755, then to an Instinct, then i think to a centro and the problem didn't hit until the centro had to be replaced due to a broken screen. Usually just reinstalling the program, deleting the account, and then deleting the app fixes it, like previously posted. I hope you get it fixed, it's an annoying problem.