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you installed a dialer, probably the one from the touch, and created this issue yourself. the mogul does not have a 911 issue with the stock dialer. i also do not see how its fair to say that the "mogul has to be hard reset every...." because YOU installed an application that is known to cause this problem.
paul hammons big button dialer will give you the functionality you must have wanted when you installed the touch dialer and created this problem, but it sounds like youve already decided to take it back.
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