Quote:
Originally Posted by swineyjs
I filed a BBB complaint because Sprint refuses to fix my Mogul issues I keep having. Sometimes it just rings once and goes to voice mail...sometimes it just goes to Voice Mail. After several replacement refurbs from Asurion and $50 for a few of them I filed the complaint and hit a nerve. They refunded the charges but will not upgrade me and since the device is discontinued HTC will probably not fix the issue. So....
If you have the same issue and have been charged, maybe the BBB will help you too?
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I am contemplating filing a complaint against sprint as well. I am tired of getting replacements. The phone is just not working and sprint refuses to give me an upgrade.