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Originally Posted by wdaniels2007
Looking to get some advice or see if someone has had this issue before. When I try to send a picture mail with acrsoft and I go to the default pic location it says there are no files there, but when I go through file explorer all my pics are there in the same location. This is the first time I've had this issue, I know its really weird, but looking to see if anyone has had this issue before. I was thinking of taking all the files off the storage card and reformating it, but I don't know because like I said the files are there on file explorer. Any ideas?
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Not sure how familiar you are with arcsoft but, for me it always opens up to the default location My Pictures folder on the device, which is empty. So, i always have to change it to the My Pictures on my storage card. Also, which version of arcsoft are you using and have you tried a different version to see if you have the same problem? Sorry if you already knew this.