[themuffinman]

No need to be so harsh, give the poster a break. Anyway I have had the same issue but mine was the size of a silver dollar, yes it was huge. I took to my sprint store and they simply ordered me a new one without any problems what so ever. So if that sprint store is giving you a hard time then try another one and if that doesn't work then try e-care, they should take care of your for sure.