WARNING:
Paraphrased from the user guide:
Quote:
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If "encrypt files when placed on a storage card" is enabled, back up all files from the microSD card before using Clear Storage, hard reset, or updating the ROM system software. Otherwise, you will no longer be able to access the encrypted files on the microSD card after you hard reset and/or reflash. Use ActiveSync or Windows Mobile Device Center to transfer files between your microSD card and computer. After the reset/reflash procedure, copy those files back to the microSD card.
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PREPARE:
1 - With the phone ON and running, hold down the power button.
2 - You should get a message box asking if you really want to turn off the phone. Click "Yes".
3 - At this point, your phone is completely powered down.
3a - If you are unable to get to this point, just yank the battery and reinstall it WITHOUT turning the phone back on.
THE RESET:
4 - Hold down the "Volume Down" and "Center" buttons. Do NOT let go.
5 - Hold down the power button. WAIT.
6 - You should now see the hard reset dialog, "This operation will delete all of your personal data...".
7 - You can now let go of the three buttons.
8 - Press "Volume Up" if you wish to reset, or something else to abort.
Enjoy!