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Re: Replacement phone
Service & repair centers will replace it out of stock (at least around central florida) if they have one available, which is at the store owner's discretion. Sprint does not provide any seedstock or loaner phones, but they must be obtained or purchased by the owner of the Service & Repair Center. It normally takes anywhere between 1 or 2 or possibly up to 5 business days for the replacement phones to come in.
That code you are referring to is the ##786# for sprint.
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