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Originally Posted by dan9980
My phone was doing the same thing. If I left it sitting for more than about 30 min it would lock up and I would have to perform a soft reset so that it would work again. I took it back to sprint, they said it was a problem with the phone and replaced mine. Since then I've had no problems. I would take it back if I were you.
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They insisted that changing the keyboard backlight setting would fix it
Probably gonna have to take it back and make them exchange it later on today