Quote:
Originally Posted by reeg420
Thing is that most people forget is the phone has to be OFF. Hold down the power button on the top of the phone for a few seconds. Something will pop up about are you sure you want to turn the phone off. Hit yes..
Then do the volume down, center button, soft reset button. That will start the hard reset. It wont work if you dont have the phone off. It will just keep soft resetting.
Clear storage if exactly the same thing though. If you have that you can use that program if you prefer does the same thing.
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It's the volume down, center button, and power on, not soft reset... but yea, phone has to be off first