hi and thanks for your answer! However, i'm a bit confused reading this :
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For one, you can't do MMS on the Mogul without downloading a program
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--I didn't mention I was having trouble texting...(at least I don't think I did! sorry if there's confusion) I did not have to download any program, as Messaging came with the Mogul out of the box. What I did mention was that I couldn't launch or send picture mail from or with Messaging. I can, however do this using my gmail account. With the other phones I've had, picture mail was nicely integrated with MMS/texting...so far that's not been my experience with my mogul.
Thank you for taking the time to write.
Carrie