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Old 12-28-2008, 10:20 AM
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Osteo
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Re: my mogul's phone keeps saying "off". help??

If when you turn the phone on you get the 'searching' icon (right under the cell bars icon all you see are moving dots, not the standard cell signal bars) you may need tech support to give you a new Home SID / NID (home location cell identifier).

If your phone is searching for a signal, after a while it will turn the phone off to conserve battery.

If thats the case, give them a call, they'll walk you through getting into the EPST settings and give you the correct SID / NID.

Good luck!
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