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Get your damn money if you paid $399.99 instead of $288.99
Ok you will have to talk to people who can get things done for you, the cancellation people.
Basically there are two ways to get the additional money off, assuming you are within the 30 day trial period.
1: Either they give you the $111 credit off the phone, or
2: You cancel your account and then you re-order it again through SERO and get the phone for $288.99.
The second option is retarded, and anyone at Sprint with common sense and the authority to do so will tell you the same.
Explain this to them and get your money back, I just did.
Mind you I was on the phone for an hour with regular CS and a Supervisor. The cancellation department took care of the situation, which is pretty ridiculous.
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