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4 hours! ouch!
I didn't have to spend that much time on the phone with CS/retentions. But I will be getting the wx mailed to me, with a return kit for the 6700. I will have to pay the $50 difference, but that was always part of the deal. I just wish the stores and CS would be more willing to ship phones out, as where I live we have no Sprint stores. And it is not easy for me to get to Vegas or another city that has Sprint stores.
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