u cant just put a card in from an old phone and then insert it into the pro and see pics in tf 3d...i had issues along with many others...there are several threads about this issue...use active sync and transfer all ur pics from ur desktop over to ur phone and they should work fine then...once i did this i had no more issues...i also notice after a hard reset for some reason it takes a second for pics to show up in tf 3d...u have to like let it set for just a sec then they all appear...but after that they pop up instantly when going to that tab