[GoodThings2Life]

Here's how you can fix this on your own...

1. Save this file somewhere convenient, like your Desktop or My Documents.
2. Connect your phone to your computer using your USB cable.
3. When ActiveSync pops up, let it do its thing, and then click the "Explore" button on the toolbar.
4. Copy the file (drag and drop usually works best) to the phone.
5. Disconnect the phone from the computer.
6. On the phone, go to Start > Programs > File Explorer.
7. Find the file on your phone (or My Documents or wherever you put it).
8. Tap on the program to run it. This utility will get your MSL code (you'll want to keep a record of this for future use).

Now, here's what to do with the code...

1. Open the phone dialer and dial ##3282# ... this will open the EPST tool.
2. Click Edit.
3. Type in your MSL code from above.
4. Select "Active Profile" in the list.
5. Click Menu, then Edit.
6. Change the value to "1" and click OK.
7. Click OK or Yes as prompted until the phone reboots.
8. Once the phone reboots, go to Start > Settings > System tab and click the Update Profile option.

If that doesn't fix it, you definitely need to take it in to the Sprint store, because something is definitely wrong with the phone's registration.

If the BAFMSL program complains about not having the .NET framework installed, install it using this installer (can follow the instructions above for installing it too).