[nursemm05]

I called retentions and found out the new CEO changed the ability to BTA with an ASL. He said they used to be able to do it but the new CEO came in and changed a BUNCH of stuff! like extra minutes, free phones, etc... so don't be surprised if you call for something and don't get the services you used to. His name is Marvin and he was very helpful. Was unable to BTA but still helpful. He said when I can get to a point where I can pay with my credit card, he will knock off another $100, refund activation and shipping fees. So I'll be calling back in a few weeks. I just wanted my phone NOW! haha

PS My ASL used to be 200 but suddendly jumped to 500 for no apparent reason. He did tell me that once I pay on time for a year the SL will be removed and I can BTA then. That won't ever happen! I'm so bad about paying my bill on time! lol