[nursemm05]

Is it just me? I've called twice today to try and get the TP. I have a 500 spending limit. This morning I was told she would have to check with the credit dept to charge my account. Just now I've been on hold over 10 mins! I hung up. This is crazy! All I want is a new phone. I've done this before so why is it an issue? Anyone have suggestions on what to do? I talked with a rep via chat and she said the TP isn't in stores yet so I can't even go that route. I don't want to pay for it, I want to charge it to my account.