My touchscreen quit working. The phone wasn't dropped, banged, or anything else. There are no visible signs of damage.
I checked my email throughout the day, and about 4:23pm I was sending a text message to my daughter. Before I could finish it, the touchscreen quit responding.
The first thing I tried was the soft and then hard resets. When I returned home I plugged it into my computer, and was able to connect with ActiveSync, but I couldn't get past the touchscreen setup (caused by the hard reset).
I removed the battery, removed the back plate, removed the slide and keyboard, removed the LCD/keyboard/camera connectors, cleaned the contacts with alcohol, reseated the connectors, and reassembled everything.
http://www.youtube.com/watch?v=1lHXgVBd3j8
http://www.youtube.com/watch?v=YzGNT...eature=related
http://www.youtube.com/watch?v=odNVC...eature=related
When powered up, the touchscreen still didn't work.
I downloaded the latest official ROM upgrade from Sprint, connected via ActiveSync, and ran the ROM upgrade. I went to get a pizza for dinner, and when I returned the install had finished and the phone was at the screen setup. The touchscreen is still dead.
Any thoughts on the next step? Does anyone know of a source for a new lcd/touchscreen?
Thanks in advance,
Tim