okay so I ran into this problem once again and attempted to troubleshoot it with the soft reset. I had no luck so I started poking around and found a solution. Please let me know if this helps:
I went into "Messaging" (not SMS). Looked in my INBOX of my "Text Messages" (not Outlook or MMS) and sure enough found a text message that was bold (signifying it was unread even though it was read through SMS". After I opened it up the notification of the unread text message was gone.
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