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Dont know about the storage, however You should be able to change contacts view via desktop outlook and then when you sync it should take changes to the phone as well. If you give me a bit I'll try to find the settings on the desktop version. And im not 100% but there may even be a way to do it via the phone itself but Im not sure.
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To get them to be First Last
On desktop outlook go to Tools>Options>Under Contacts and Notes section click on Contact options> Then in the drop down for 'Select the default setting for how to file new contacts' just change it to first last
Hope this helps
PH
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