[ballouw]

I have a an HTC EVO LTE for 2 months under sprint and the speaker quit working. I took the phone in to local authorized sprint store for the warranty. They told me the speaker is bad and it is going to cost $35 dollars to fix it. I told them that it is under warranty. They said yesterday that is correct but they charge $35 to fix it. That doesn't make any sense to me as they are an authorized store and authorized repair center and they yes that is correct but still charge a fee. If I would have paid the $8 a month insurance for the phone they would fix it for free. They said I could contact manufacture on my own and they should fix it. I called HTC and they will fix but I have to send the phone in and be without one for two weeks while they fix it.

I heard that if the sprint store fixes the phone it voids the warranty with HTC. Does anyone have any insight on is or any advice.