[duck9191]

my guess is that they are estimating most of these to be empty threats just to get out of a obligation so there probably wont me much effort to save the line. if you called complaining about the administrative fee being raised then maybe it would be considered more legit. the only way to get out of your contract would be to terminate service i would imagine, since by just removing the contract doesnt do either side any good when considering its all because of a fee, your still paying it. basically they are saying "if you don't like it, go else were" lol