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Old 08-15-2011, 10:24 AM
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dwittmier
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Re: Imagio wont turn on

A bad or defective battery can prevent the phone from turning on. If you have a spare battery, try it (I'm sure you did already). Also plug in the phone and make sure the charge light comes on. If it doesn't, then you aren't charging the battery. I have seen some phones with bad or intermittant charge (usb) ports. If you can't get the light to come on try charging the battery in an external charger. Ebay has lots of them and they are cheap.

It could also be a bad power switch. The Imagio is known for having terrible quality buttons. They frequently quit working. Press the power button very firmly and hold it. Wiggle it around while pressing. That's how my daughter gets her phone to turn on.

Remove the memory card and sim one at a time and try to start the phone. Occasionally one of these goes bad and can prevent the phone from starting. It is rare but worth a try.

If none of those suggestions work, well .... you may have a very nice paperweight.
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