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I'm on sero, called customer care to upgrade to pemium first. They would not give me any credits as my plan was low cost as is. The next day I called retention and they said the same at first but then changed her mind when she figured out I will be paying 50 instead of 30. She ended up giving me 50 on both my wife and my line. So ended up with 100 total. My wife just wants a normal phone so all for me. Both lines were out of contract also.
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