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Old 11-30-2010, 07:44 AM
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livejazz
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Re: Who's getting the Dell Venue Pro?

kindof depends on where and how you got yours. I got mine through my MS Partner Channel as an MS Mobile Solutions Partner and Dell Partner, so I was provided with an RMA. As far as I know, the only other way it could have been had was at one of the 8 MS stores and, if that's your case, I'm pretty sure you just take it back there or call MS or Dell support for the RMA. There are actually two highly published challenges (wifi and SIM) and either or both could be hardware related so only returns are being processed as far as I know because there has not been a definative statement of whether the challenges are hardware or driver related. So if you have one, I would definately call Dell and give them the opportunity to issue an RMA your way. Hope this helps!

matt
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