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Old 10-15-2010, 11:49 AM
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Re: T-Mobile's iPhone customer support

Quote:
Originally Posted by Oridus View Post
That's where you're wrong. Att reps are trained for basic device support, anything in more detail they have to refer to apple.

Sent from my HTC Liberty using Tapatalk

you're telling me if they know how to help you they are not allowed to?

If that's the case then ATT is stupid for signing a contract like that with Apple, hopefully VZW won't be as obtuse.