[imnuts]

The VZW TP2 is not SIM unlocked. If you want to use a Non-VZW SIM, you have to call them and get the unlock code, or find one of many online retailers that will get it for you. If VZW didn't want to send you one, that is odd considering they would make more money off of you actually using it, and it was also supposed to come with the phone anyway. I'd say go to a store rather than calling as you may be able to get one that way easier than calling CS.