gosh dag naggit. this always happens. I left this post without clicking post for almost an HOUR looking for the solution myself and would you know it 10 seconds after I post it I FOUND the stinking solution.
while phone is off press and hold talk and end and press power all at same time till prompted. GRRRR
It always works that way. I think from now on I should just POST and then I will find the answer 10 seconds later
hehe
would still be nice if you guys can tell me what I might have done to cause the issue.