[tokuzumi]

That sounds like the Sprint store where I got my Evo. I didn't reserve a phone, I just showed up at the store, and hoped for the best. The people in line in front of me were saying someone from the store called them and said they didn't have many Evos, and they were not using the reservation list....it was first come, first serve. I ended up getting the last Evo in the store, and that was because one guy who reserved one jumped out of line, so he could pick it up on his lunch break. I bet he was pissed.