[nvmyc]

I have bought a few phones from Best Buy and never had a problem or seen a problem....GF had a phone bought there and did not like it, brought it back and exchanged it no problem.....I know that when the HTC Hero came out and people wanted ones that did not say EVDO Rev 0 or dust under the screen they took it right back to Best Buy and Radio Shack and got new ones without any problem.
I don't see how anyone could be mad at BB/Radio Shack if their phone is defective and their whole stock of that phone is depleted. Mad I'm sure but not mad at the actual business so blame HTC then cause they are the ones not producing the phone fast enough.