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Re: Tactics to get VZW to replace with ??
they'd love to lock you in for another year and $375 ETF.
it's almost September. you should easily be able to pickup any new phone at the one-year price and add a year. unfortunately that extends your contract until October 2012. So you'll have a 3G phone with specs of the HD2 from Nov 2009 until Oct 2012.
If you bitch & moan and build a strong case you might be able to pay 1-year price and NOT extend your contract. This assumes the phone was sent several replacements and works better if your phone is discontinued (imagio is not).
If the imagio is unlivable i'd buy the phone at full price and NOT extend the contract myself.
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#1 smartphone annoyance: wasting 40% of home screen on a clock.
FINALLY! - with Windows Phone 7 Series... we are taking accountability for the entire experience. That means you will not see layers, like HTC Sense or TouchFLO built on top of the UI by OEMs or MOs (mobile operators). - Aaron Woodman, Microsoft Director of Consumer Experiences
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