[setox]

we are not really allowed to xfer yeah there is a restocking fee and why didn't you just go into a sprint corp owned store to get this done.... and by the way if you see u get xfered we are sopposed to get people off the phoone in under 9 min so when u call please let us fix ur issue quickly and pass us on that survey people get fired because of these surveys and also if u do say i will fail you at least leave a feed back sort of like hey that guy tom from account services was great but the guy steve from tech support was horrible and that helps us too.... we are under pressure