Quote:
Originally Posted by yearn
I dont know if this is a warranty clain or a insurance claim but either way, I think VZW should be responsible for providing you with a COMPLETE working device.
When Assurian replaced my Vogue with the Diamond they sent me a brand new phone.
I would call VZW customer support and complain until I got my way.
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Sure, they know that. It's just that they do not have any normal batteries or backs in stock and cannot order them quickly. They will reimburse me, even give me an extended battery & cover in its place, and credit my account another $20 for my trouble. I'm just looking for the quickest and cheapest way to get a normal cover 'cause I don't usually need the bulky extended battery.