[Yay 4 Juggs]

Iit was because you were in your first 30 days. Typically that method is used to prevent fraud accounts filing false claims...like it or not they are well within their right to request this information from you...and you have every right to decline it...just don't expect miracles or put all your self entitlement eggs into one basket. Check your homeowners or renters insurance policy and see if they offer similar coverage...or buy the service plan from best buy when purchasing a new phone.