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Looks like the various contact managers have started to create alternatives to the "pim.vol" file. I would have to say thats your problem right there. Contacts should all write to the main "pim.vol" file only. Maybe a hard reset is not necessary but I would uninstall all the contact managers except the one you like best. Use a program called "PPCPimBackup.exe" (latest version is 2.70 i believe) to backup your contacts first before uninstallation or hard reset. Let me know keep me posted.
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