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Re: Insurance will send me a new phone??? Cant sell!
when you make an insurance claim on your phone, you are sent a refurb. unless like the rep said that the only thing in stock is a new unit. but no, you will rarely get a new one. and as far as your old device, you will be required to send it back so they can fix it and have it refurbished so they can use it as insurance replacement for others. as far as your stored info, have you tried doing the three finger twister to do a hard reset to bring it back to factory settings?
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