[queknight]

Always check your statement. I had 3 TPs and they said that I would be cancelled. Later I notice that i was still being charged. I called as if they didn't tell me anything to claim my phone and was told that I had been cancelled. I replied that I am still being charged so I was under the assumption that I still had insurance. after a brief discussion with a supervisor I was informed that they would be sending me out a new phone and it was an upgrade to TP2. I recieved it about a month ago.