Thread: wifi charges
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Old 01-04-2008, 05:29 AM
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Quote:
Originally Posted by Odeezie View Post
So I've done a search and I didn't pull up anything solid so hopefully this hasn't been covered much already. Basically, I got my first months bill and was charged for "wireless web anytime minutes - PCS Data" for around $50. I DO NOT have vision enabled. I called customer service and they had tech support explain the situation to me. Basically, they said that even when you connect to wifi spots, the sprint data network is still being used somehow. She called it IPB or was it IBP? Either way, I was completely confused as to how that works. I asked a guy at the sprint store and he said that sometimes the sprint data network is used to help "buffer" slow or bad wifi connections. How is this even possible? I'm not saying I don't believe them but it's just retarded to me that you would have wifi capability while having a data plan. I feel pretty damn cheated!! One of the reasons why I bought the phone was so I could use wifi instead of paying for a data package!! Can anyone explain to me how this technology works??

cn: wifi usage causes data usage on the sprint data network. How?
Wifi Is Wifi, It does not use the sprint network to "Buffer". What may have occurred is that while you were accessing the wifi network, you might of lost connection for a quick second and the phone tried to keep you active online by connecting to an alternative connection thus activating the Sprint Network. One Way to make sure this does not occur on the mogul is by performing the following steps.

Download an alternative file manager (Besides the one thats included with the phone already) Such as total commander or resco explorer.

Once Done, navigate to the windows/startup directory and delete the file called HTC_CM_Guardian.exe (might be a hidden file so you may have to unhide it). This file restores the connection profile for sprint's data network everytime you turn off and on your phone.

After you have deleted the file, close out of everything and navigate to the device settings, connections tab, then Connections icon. There you can now delete the sprint network settings which would prevent the phone from automatically connecting to it in the future.

Once this is completed, you should reboot your phone and you will no longer have any connectivity to sprint's network and should not incurr anymore charges from this in regards to data usage.

That should do it. I would suggest you call sprint back and fighting those data charges off your bill as you weren't completely informed of the situation at hand and therefore it wasn't your fault. You shouldn't have to pay for something you didn't willingly use.
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