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I must say that I had a very pleasent customer service experience yesterday. I just wish that I knew who this Sprint Tech's supervisor is so that I might pass along some kind words. All I know is that Dan, located in Denver, spend a half an hour and showed genuine care for my needs. I called to log a ticket with the intermittant network issues that I was having. Judging by the number of folks here having the same trouble, I honestly didn't expect a solution. Dan offered several options, but no empty promises.
Jury is still out on if these options fixed the problem (I'll post if it works later)
Maybe there is hope for Sprint after all!!
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