Quote:
Originally Posted by greencat
I wanted to change my slow ringer so I needed my MSL. I tried using the chat with sprint to get it because I didn't want to explain why I needed it. The person on the chat couldn't get it so I had to call in. The tech person wanted to know why I needed it and then went on to explain to me that the change would not help anything.
He said based on his knowledge of the towers that I was wasting my time. I explained where I got my information from and how I felt the people on this site were extremely knowledgeable. He continued to argue and I finally said just give me the number. 
Why does it have to be this difficult?
This posted twice - please delete |
I actually was told by a CR that it was against the law for her to give me the MSL! I called major BS and told her that that was a complete falsehood. She stood her ground, so I told her that the phone was acting funny. She then said "we can help with that", had me enter the ##778# and then told me to enter a 6 digit number...the MSL. There is always more than one way to skin a cat!
T