Make sure it's really $0.002/KB!!! That is, in writing/recorded convo, make the rep say "Point Oh Oh Two Dollars per Kilobyte" etc... Why am I being anal about him saying it?
... because Verizon is retarded.
http://www.ebaumsworld.com/video/watch/80540476/
I can't find the original, so this is the meat of it though.