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Wirelessly posted (Mozilla/4.0 (compatible; MSIE 6.0; Windows CE; IEMobile 8.12; MSIEMobile6.0) Sprint T7380)
did you try to hard reset it with the phone powered off? still no response?
1. With the device turned off, press and hold the TALK/SEND, END and POWER buttons until you see the message appear on the screen.
2. Release the TALK/SEND, END and POWER buttons.
3. Press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset.
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